Legal

Terms & Conditions

Effective date: March 31, 2026 | Laurel Ivy Consulting LLC

These Terms and Conditions ("Terms") govern all services provided by Laurel Ivy Consulting LLC ("Company," "we," "our," or "us") to clients ("you" or "Client"). By purchasing any service or session package, you agree to be bound by these Terms in full.

Important Notice: Laurel Ivy Consulting LLC provides sleep coaching and executive performance consulting services. These services do not constitute medical advice, medical diagnosis, or medical treatment of any kind. Laurel Ivy is not a physician, psychiatrist, psychologist, or licensed mental health professional. Nothing communicated during any session, in any written material, or through any service offering should be interpreted as a substitute for professional medical advice. If you have or suspect you have a medical condition, please consult a qualified healthcare provider.

1. Services

Laurel Ivy Consulting LLC offers sleep coaching and executive performance consulting through one-on-one virtual sessions. All sessions are delivered remotely via video conferencing. Services are educational and coaching in nature and are intended to support behavioral change, sleep habit development, and performance optimization.

2. Not Medical Advice

All content, recommendations, protocols, and information provided by Laurel Ivy Consulting LLC are for informational and coaching purposes only. They do not constitute and should not be construed as medical advice, diagnosis, or treatment.

You acknowledge that:

Laurel Ivy Consulting LLC does not practice medicine or any licensed healthcare profession
Coaching is not a substitute for professional medical evaluation or treatment
You are responsible for consulting a licensed medical professional for any health concerns
Any changes to medication, medical treatment, or clinical care must be made in consultation with a qualified physician

3. Payment

All services must be paid in full prior to the first session. Payments are processed in US Dollars (USD) via Stripe or Calendly's payment system. By completing a purchase, you authorize the full charge for the selected service package. All prices are listed in USD.

4. Cancellation and Rescheduling

Cancellations or rescheduling requests must be made at least 24 hours before a scheduled session
Cancellations made with less than 24 hours notice will be forfeited and counted as a completed session
Laurel Ivy Consulting LLC reserves the right to reschedule sessions due to illness, emergency, or unforeseen circumstances

5. Refund Policy

All sales are final once a session package has been purchased
No refunds will be issued after the first session has been completed
If a client wishes to cancel before the first session, a refund may be requested within 48 hours of purchase, minus any applicable processing fees
Partial refunds for unused sessions are not available once coaching has commenced

6. Session Expiration

All purchased sessions must be used within 12 months of the purchase date. Sessions not used within this period will expire without refund or credit.

7. Confidentiality

All client information shared during sessions is treated with complete confidentiality. Laurel Ivy Consulting LLC will not disclose client information to any third party without explicit written consent, except where required by law.

8. Client Responsibilities

Provide accurate and complete information relevant to your coaching engagement
Attend sessions punctually and prepared
Notify us promptly of any health changes that may affect the coaching engagement
Understand that results are not guaranteed and depend on your commitment and individual circumstances

9. Limitation of Liability

To the fullest extent permitted by applicable law, Laurel Ivy Consulting LLC shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the total amount paid by you for the specific service giving rise to the claim.

10. No Guarantee of Results

Coaching outcomes vary by individual. Laurel Ivy Consulting LLC makes no guarantees regarding specific results. Testimonials reflect individual experiences and are not typical or guaranteed.

11. Intellectual Property

All materials, protocols, frameworks, and content provided by Laurel Ivy Consulting LLC are proprietary and protected by intellectual property law. You may not reproduce, distribute, or share any materials without prior written consent.

12. Governing Law

These Terms shall be governed by the laws of the State of Florida, United States. Any disputes shall be subject to the exclusive jurisdiction of the courts of the State of Florida.

13. Dispute Resolution

In the event of a dispute, both parties agree to first attempt resolution through good faith negotiation. If unresolved within 30 days, disputes shall be resolved through binding arbitration under the American Arbitration Association, conducted in Florida.

14. Modifications

Laurel Ivy Consulting LLC reserves the right to update these Terms at any time. Changes will be posted on this page with an updated effective date.

15. Contact

For questions: Laurel Ivy Consulting LLC
laurel@laurelivyconsulting.com